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Know The Dealer
Selecting a reputable dealer is key to ensuring you get a reliable hybrid car with accurate information, fair pricing, and post-sale support, reducing the risk of costly surprises.
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1. Research the Dealer Thoroughly
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Check online reviews on Google, Facebook, and Trade Me for customer feedback.
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Pay attention to how the dealer handles complaints and disputes—a good dealer will resolve issues professionally.
2. Verify Dealer Claims
Some dealers overstate a vehicle’s condition or misrepresent key details to justify higher prices. Always verify things like:
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Japanese auction sheet (for imports) to verify the auction grade, mileage, and condition before it left Japan.
3. Watch Out for Dodgy Practices
Example:
One of our customers paid $3,000 above market price for a 2017 Toyota Prius Alpha with low mileage, expecting a long-lasting battery. After purchase, he discovered the hybrid battery was actually manufactured in 2012, meaning it had been replaced with an older, potentially degraded unit.
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